Beyond Engagement and Participation- User and Community Co-production of Services

Cover: Beyond Engagement and Participation- User and Community Co-production of Services

New insights into rural service delivery

Carnegie Commission for Rural Community Development believes that the vibrant rural community of the future will enjoy equity of access to essential universal entitlements, the ability to shape quality public and private services and the opportunity for community led innovation in service delivery. One way in which this might be achieved is ‘co-production’ - where ‘users’ work alongside providers in order to design and deliver services. Professor Tony Bovaird has helped the Commission understand this concept and his report, to be published by the Public Administration Review during 2007, develops our understanding of the roles that communities can play in supporting services.

 

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Beyond Engagement and Participation- T Bovaird.pdf188.39 KB